Features
Everything you need to run a booked-out business.
Every plan includes every feature below. Plans differ only by team size, locations and monthly bookings.
01
Online booking
- Branded booking page
- Your name, colours and policies on a fast page that works on any phone.
- Several services per visit
- Clients book back-to-back services and add-ons in one go.
- Practitioner choice
- Clients pick a person or the first available.
- Deposits and prepayment
- Per-service deposit or full payment at booking, through Stripe.
- Self-service changes
- Reschedule and cancel from the confirmation email, inside your notice period.
- Intake forms
- Typed questions and consent sent before the appointment.
02
Diary and scheduling
- Team diary
- Day and week views by person, room or equipment.
- Resources
- Rooms and equipment booked with the service, never twice.
- Hours and leave
- Working hours, split shifts, breaks, time off and business closures.
- Recurring appointments
- Series with clear conflict reports when a date will not fit.
- Approvals
- Hold chosen services for a person to approve before they confirm.
- Time zones
- Daylight-saving safe, shown in your business time zone.
03
Payments
- Stripe Connect
- Money goes to your Stripe account. We take no cut of your bookings.
- Cancellation policy
- Shown before booking and applied the same way every time.
- Refunds
- Refund a deposit from the appointment with a full record.
- Payment links
- Send a link when a client pays later.
- Reconciliation
- See what Stripe says against what the diary says.
04
Clients
- Profiles
- Visits, payments, messages, notes, tags and forms together.
- Consent records
- Who agreed to what, when, where and with which wording.
- Duplicates
- Review likely duplicates and merge them safely.
- Uploads
- Protected files such as signed forms and photos.
- Privacy controls
- Choose whether practitioners see client contact details.
05
Team and security
- Roles
- Owner, manager, receptionist and practitioner, with clear limits.
- Invitations
- Invite staff by email; they choose their own password.
- Google sign-in
- One-click staff sign-in with Google.
- Two-factor
- Authenticator-app codes and recovery codes.
- Sessions
- See and end active sessions.
- Audit trail
- Every change by people, API keys and AI agents.
06
Messages and calendars
- Your own email
- Send from your address through your own mail server.
- Templates
- Confirmation, change, cancellation, reminder and payment emails.
- Calendar invites
- Every confirmation carries a calendar file.
- Google Calendar
- Two-way per practitioner: busy time in, appointments out.
- Failed message recovery
- See what did not send and retry it.
07
Checkout and retail
- Checkout from the diary
- Open the sale from the appointment; any deposit already paid counts towards the bill.
- Products and stock
- Variants, SKUs and barcodes, stock per location, counts and low-stock lists.
- Payments at the desk
- Cash with change and drawer counts, card on your own reader, gift cards, credit and split payments.
- Tips and discounts
- Tips per staff member; manual discounts need a reason and a manager.
- Receipts and refunds
- Numbered receipts by email or print; refunds per item with restock.
- End of day
- Takings by payment type and VAT rate for each location.
08
Gift cards, offers and loyalty
- Gift cards online
- A branded gift card page; the card is issued only once payment clears.
- Redeem anywhere
- Gift cards and account credit pay deposits online and bills at the desk.
- Offer codes
- Percentage or fixed, with dates, minimum spend, use limits and first-visit offers.
- Loyalty points
- Points on card payments, taken back on refunds, swapped for credit.
- Referrals
- Both clients are rewarded after the friend’s first paid visit.
09
Packages and memberships
- Courses of sessions
- Sell a course at the desk; clients use a session each time they book.
- Fair use
- Sessions return on a timely cancellation; late cancellations follow your rules.
- Expiry notices
- Clients get a reminder before unused sessions expire.
- Memberships
- Monthly or yearly plans with included sessions, carry-over, member prices and priority booking.
- Recurring card payments
- Members pay through your own Stripe account. Renewals, declined payments and grace periods are tracked for you.
- Pause and cancel by your rules
- Pauses, notice periods and minimum terms follow the terms each member accepted.
010
Client accounts
- Sign in with a code
- No passwords for clients: an emailed code or link, tied to your business.
- Manage appointments
- See upcoming visits, move or cancel within your policy and pay deposits.
- Balances in one place
- Gift cards, credit, loyalty points, packages and memberships.
- Preferences and data
- Clients update contact preferences and download their own data.
011
Reports and data
- Takings and deposits
- Money taken, refunds, deposits held and balances owed, by period and location.
- Team and clients
- Utilisation, no-show and late-cancel rates, new versus returning and rebooking.
- Every figure explained
- Each number opens the records behind it.
- Import
- CSV import with suggested columns for SimplyBook, Fresha and Square, a dry run and undo.
- Export
- Clients, appointments, payments and services as CSV, on demand or weekly.
012
Automation
- REST API
- Versioned, documented with OpenAPI, on every plan.
- MCP server
- Connect Claude or any other MCP client to your diary.
- Signed webhooks
- Bookings, payments and messages pushed to your tools.
- Scoped keys
- Give each tool only what it needs.
- Human handover
- Agents pass conversations to a person with context.
7 days free
Open your diary today.
Set up your services and team, share your booking link and take your first deposit. 7 days free. Cancel any time.